The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Australia bans card surcharges - will we follow suit?
Kiwi shoppers could soon be spared paywave fees, with support growing for a New Zealand ban after Australia's new rules took effect on Thursday.
Australia's salary budgets edge up to 3.6% in 2027
Employers are prioritising scarce skills and critical roles as pay rises stay broadly flat across Australia, Aon said.
Australia bans card payment surcharges on major networks
Shoppers will see fewer checkout fees on eftpos, Mastercard and Visa payments, though public holiday and weekend surcharges still apply.
CASETiFY launches biggest iPhone 18 accessories range
Premium buyers will face prices up to AUD $214.99 as CASETiFY broadens its Apple case lineup with more add-ons and tougher drop-test claims.
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Returns policy drives Australian fashion shoppers away
More than half of Australian online fashion shoppers have walked away over returns terms, underscoring a costly retention risk for retailers.
Australian shoppers warm to AI for holiday shopping
Budget-conscious households are embracing AI for practical holiday tasks, with confidence rising fastest among the eight markets surveyed by Sinch.
Analyst Insights
Research and market analysis connected to eCommerce
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Blue Yonder adds AI retail tools for returns & stock
Infosys Aster named leader in marketing transformation
Infios named a leader in IDC MarketScape assessments
Featured News
Expert Columns
The next eCommerce interface may not be a screen
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
How multi-shopper AI is transforming retail store operations
Peak has moved: Five ways Australian retailers can build a more agile supply chain
Anyone can promise fast. The advantage is keeping it
The Next E-commerce Interface May Not Be a Screen
Fighting fraud at scale: Why entitlement servers are becoming central to telecoms security
6 Industries that need address verification
Fintech won on speed. It must now compete on understanding
Cross-border checkout has a data quality problem
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Scandiweb launches Ari AI for Magento store upkeep
Magento merchants can now cut routine updates from days to minutes, with Scandiweb's Ari AI aiming to slash maintenance costs and developer bottlenecks.
Moca Chain launches mainnet for digital identity & AI
It aims to cut repeated verification checks and let businesses trust AI agents without collecting the same personal documents from users each time.
Shopify launches Canvas AI workspace for store design
Merchants can now tweak storefront layouts and code in one workspace, as Shopify rolls out Canvas to cut reliance on design expertise.
Azul Prime cuts Java warm-up times with new compiler
The update could reduce cloud costs and latency for autoscaling Java fleets, letting new instances reach full performance much faster on first request.
Half of Australians using AI to research purchases
Yet most shoppers still cross-check AI suggestions on Google or review sites before buying, according to new research.
Bazaarvoice & Bluefish team up on AI recommendations
Brands risk losing sales when AI shopping tools cite the wrong details, as the new tie-up flags errors and boosts review visibility.
Square launches Apple Business integration for sellers
Eligible sellers can now update Apple Maps listings from Square, reducing the burden of keeping hours, addresses and branding current across eight markets.
Zip sees stronger spend on bills & household costs
Cost-of-living pressures pushed more Australians to use Zip for bills, insurance and home maintenance, lifting spend per customer 15.4%.
AFL Grand Final weekend lifts online spending & traffic
Retailers saw a surge in food, screens and merchandise sales as fans prepared for AFL Grand Final watch parties and post-match celebrations.
Amazon Ads launches Agent & DVA+ for unified buying
Advertisers may see simpler campaign setup and less manual work as Amazon folds sponsored, display, video and audio buying into one platform.
Commerce launches AI tools to boost product discovery
Merchants could gain more visibility in AI search and recommendation results as Commerce's new enrichment tools restructure catalogue data for machines.
Newfold Digital picks DigiCert for Bluehost SSL services
The switch will affect about 6 million hosting customers as shorter SSL certificate lifespans force more automation across Newfold's services.
Amazon rivals beauty chains as Australian sales shift online
Marketplaces are now taking as much Australian online beauty revenue as specialist chains, with consumers increasingly shopping through Amazon and social media.
Restaurant Brands deepens search partnership with Optimisers
Accurate location data is now central to how diners find KFC, Pizza Hut and Taco Bell in New Zealand across search, maps and AI tools.
Markable tops USD $1.7bn in creator sales, rebrands
Higher creator sales and a fresh brand identity signal Markable's push to broaden its user base as platform sales rose 260% year on year.
Avalara launches AI tool for enterprise system links
Integration projects could be completed in days rather than weeks as specialised AI agents automate connector build and testing for Avalara customers.
Square launches Uber Eats integration for Australia
Australian restaurants using Square can now cut tablet clutter and manage Uber Eats, dine-in orders and stock from one system.
Slimstock & Thomax team up on supply chain software
The tie-up aims to cut fulfilment delays for retailers and logistics firms by linking inventory forecasts with warehouse and transport systems.
Retailers boost video & AI as visual commerce grows
Retailers are using AI to handle booming video, social commerce and user-generated content as operational strains mount across channels.
NatWest & banks set out AI agent payment principles
Banks want to prevent AI-driven shopping from eroding customer control, privacy and security as agentic commerce moves closer to everyday payments.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
