The Ultimate Guide to eCommerce
A curated Australian edition of TechDay news, analysis, interviews, reviews, job moves, and related resources for eCommerce.
What to know about eCommerce
eCommerce represents the dynamic world of buying and selling goods and services online. It is rapidly evolving with major advances in technology, logistics, payment systems, and customer experience strategies shaping the way businesses operate and consumers shop.
This tag covers a broad range of stories including security certifications for apps, the rise of marketplaces as sales channels, innovations in warehouse and inventory management, AI-driven tools for personalization and fraud prevention, expansions by fintech and shipping companies, as well as insights into consumer behaviors and trends.
Readers exploring our eCommerce tag will discover the latest developments influencing retailers, brands, and technology providers around the globe. Whether you are a business owner, marketer, or someone passionate about the future of retail, these stories offer valuable knowledge about leveraging technology, overcoming challenges like fraud and delivery expectations, and succeeding in a competitive digital marketplace.
Australian eCommerce News
Regional stories with direct local relevance
Pet Circle adopts Manhattan WMS across Australian sites
The new system has helped Pet Circle keep same-day and next-day delivery running through almost all of Black Friday, despite surging orders.
Enterprise AI adoption is a marathon, not a sprint
Many AI pilots fade after early wins because firms lack the governance, data and skills needed to turn experiments into lasting value.
From online brand to first shopfront: how a world champion got funded with no shop to show
For online brands shifting into shopfronts, traditional lenders often need proof of trading before funding fit-outs and rent.
Exotic Bazaar invests AUD $2.35 million in Ballarat site
The Ballarat site will bring manufacturing, warehousing and online order fulfilment under one roof, while creating 18 jobs over three years.
Australians start Christmas shopping at Black Friday
Black Friday is now the cue for Christmas spending, with one-third of Australian shoppers saying they start festive buying then and most still preferring stores.
GammaDX says Australian websites lag on AI agent readiness
Only 12 of 50 sites were fully ready, raising the risk Australian organisations lose sales as AI agents take over online tasks.
Analyst Insights
Research and market analysis connected to eCommerce
Cloudinary named Gartner Leader in digital asset management
Syndigo named leader in Gartner's first PIM quadrant
Fastly named Leader in IDC MarketScape WAAP assessment
Avalara launches Aviator AI hub for tax compliance
Shufti wins Gartner honour for global identity coverage
Featured News
First Digital: Agentic AI to reshape payment infrastructure
Businesses are being urged to build safeguards now as AI agents could soon be transacting more value than humans, First Digital says.
Datadog targets enterprise risk with AI and automation
Australian enterprises are under pressure to tame AI-driven complexity, compliance risk and rising technology costs as Datadog broadens its platform.
Expert Columns
Enterprise AI adoption is a marathon, not a sprint
From online brand to first shopfront: how a world champion got funded with no shop to show
Why online retailers get declined in November: stock finance before peak season
There is no such place as APAC
What it takes to make warehouse automation work
Gen Z in Australia: Why Customer Data Quality Matters
AI in Retail is Only as Good as its Data Foundation
Australian retailers face a peak-season balancing act as rate pressures, consumer caution and supply chain costs collide
The next eCommerce interface may not be a screen
AI assistants now read online stores more than twice as often as Google. Most retailers can't see it
Interviews
Interviews and video coverage from the network
Recent eCommerce News
Marketix Digital says AI search leaves revenue gap
Retailers could still be A$43,400 a month short if AI search replaces organic visits, according to Marketix Digital's modelling.
OpenAI launches ChatGPT Business Hub for companies
Eligible businesses can now claim profiles and track engagement in ChatGPT, as OpenAI pushes the assistant deeper into commercial discovery.
Asia Pacific industrial demand lags as tenants wait
Longer decision times are leaving industrial landlords with a gap between requirements and signed leases across Asia Pacific, JLL said.
Pattern helps Oroton boost apparel reach across channels
The shift is intended to help the fashion label turn online discovery into store visits as it pushes beyond handbags into ready-to-wear clothing.
Australian websites fail usability test, says Testmate
Almost half of the sites tested left visitors unable to find basic details, as faster AI-style search raises expectations for clarity.
Singapore merchants see gaming demand surge on PayPal
Cross-border demand for Singapore sellers is broadening as gaming becomes a top draw, with PayPal handling more than 11 million buyers a year.
Fast Simon launches AI model for Shopify discovery
The new system is meant to help Shopify brands lift conversions and basket sizes by automating product ranking around shopper behaviour and stock levels.
Blue Yonder launches AI-native order management tool
Retailers and distributors are being offered tighter control over inventory, cancellations and fulfilment costs as Blue Yonder adds AI agents to order management.
Mayhew book urges firms to start AI with workflows
Businesses risk wasting AI spend unless they first map routine requests and hidden handoffs, Clive Mayhew argues in a new book.
Chargeflow data flags Black Friday non-delivery surge
Non-delivery claims overtook card fraud on Black Friday weekend, with chargebacks filed weeks later and peak disputes hitting in January.
Yuno adds Ecommpay to widen payment reach across regions
Merchants in Europe and Asia-Pacific can now offer more local checkout options through one integration, reducing abandoned transactions at payment stage.
Australian retailers prioritise AI for customer growth
Costly customer acquisition is pushing Australian retailers to use AI for better retention and productivity as 2027 growth targets sharpen.
Australian small businesses brace for Black Friday AI boost
Many Australian retailers will borrow or defer payments to fund Black Friday stock and staff as AI shopping tools loom over sales.
Temu & IACC launch programme to tackle IP disputes
Brands can now escalate complex IP complaints on Temu through a dedicated IACC-backed channel, with responses promised within 48 hours.
Hello Clever says payment success drops after two minutes
Merchants risk losing sales if checkout drags past two minutes, with Hello Clever's data showing success rates fall from 95% to 52%.
Samsung launches broad Black Friday deals in Australia
Australian shoppers can expect weekly flash sales and partner discounts across Samsung's phones, TVs and appliances throughout November.
ShopX launches global retail media group across 27 markets
The group aims to help brands measure in-store sales more clearly as retail media shifts beyond online conversion channels into physical shopping.
VentraIP warns slow landing pages can sink Black Friday
Retailers risk wasting paid media unless campaign pages can cope with Black Friday traffic surges, VentraIP says.
Entersekt boosts 3-D Secure to cut checkout failures
Interrupted authentication journeys are costing merchants sales, with Entersekt saying its latest changes lifted success rates by up to 9 percentage points.
QuickAIBuy launches first paid review service for buyers
A standard review costs USD $79 and aims to help B2B buyers avoid committing to orders before evidence on suppliers, freight and margins is checked.
Job Moves
Your Reformer appoints new Chief Technology Officer
Are Media names Levine as Director of Technology and Product
myPlates names Shikha Thakur Head of Marketing Performance
The Pistol to lead Liquor Legends retail media transformation
Suzanne Grae selects Tug Sydney for SEO & paid media
The Working Party appoints Dominik Wilkowski as CTO
Novated Lease Australia names Natalie Ashes as new CMO
eCommerce expert Lisa Powell joins Deliver In Person's advisory board
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Megantic makes two new leadership appointments
