Knowledge Management stories - Page 7

OpenText has launched Project Titanium X with Cloud Editions 25.2, a cutting-edge Information Management platform designed for advanced business operations.

Google has unveiled new features for its Agentspace product to enhance AI agent adoption in businesses, promising streamlined processes and improved security.

Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.

iManage has unveiled enhancements to its AI strategy, including updates to Ask iManage and Insight+, aimed at boosting efficiency for users globally.

Supervised has launched its AI-powered platform, enabling managers to directly oversee up to 30 reports, transforming management in enterprise structures.

As law firms increasingly adopt AI for efficiency, experts warn that superficial gains are insufficient to reshape value delivery for clients.

iManage reports a stellar 42% growth in annual recurring revenue and adds 305 new clients, bolstered by innovations and cloud expansion in 2024.

Tray.ai has launched Merlin Agent Builder, a platform aimed at simplifying AI agent development for enterprises facing significant technology challenges.

OpenText has launched Cloud Editions 24.4, introducing AI-driven tools to enhance enterprise workflows and multi-cloud connectivity at OpenText World 2024.

Pure Storage has unveiled its GenAI Pod, a full-stack solution for AI projects, while also securing NVIDIA DGX SuperPOD certification for its FlashBlade//S500.

Customer Science Group has launched an AI Accelerator Program, aiming to help contact centres effectively implement AI and enhance customer experiences.

Trellis Data has launched a new AI decoding method, Dynamic Depth Decoding, which could cut computational needs by 68.4% and speed up processes significantly.

RingCentral has partnered with Verint to integrate advanced workforce management and customer experience solutions, enhancing the RingCX platform for its users.

Elastic has teamed up with LG CNS to boost search capabilities, achieving a 95% relevance rate and halving data retrieval times with Elasticsearch.

SER Group has been named a Leader in the IDC MarketScape for its innovative enterprise content services, praised for AI-driven capabilities and customer support.

Smartsheet has partnered with Amazon Web Services to launch a connector that integrates Smartsheet data with the AI-powered Amazon Q Business assistant.

Say goodbye to helpdesk bottlenecks and interminable ticket queues and hello to enhanced productivity across the enterprise.

Kore.ai unveils GALE, a groundbreaking Generative AI and LLM platform designed to revolutionise enterprise productivity and innovation through rapid AI application development.

iManage unveils AI-powered tools including iManage AI Enrichment and iManage Mailbox Assistant, aiming to elevate productivity and streamline knowledge management.

iManage reports a stellar year with 142 new customers including Linklaters, opening two data centres, and introducing AI-powered features and Microsoft integration.