IT Brief Australia - Technology news for CIOs & IT decision-makers

Knowledge Management stories - Page 6

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PvX Partners backs Brainstash with $9M in UA financing to accelerate global growth of Deepstash

Wed, 22nd Oct 2025
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PvX Partners invests USD $9 million in Brainstash to accelerate global growth of the Deepstash microlearning platform with user acquisition financing.
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Coveo enhances AI for Agentforce with context passthrough tools

Thu, 16th Oct 2025
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Coveo has enhanced AI support on Agentforce with custom context passthrough tools, boosting response accuracy and accelerating issue resolution for enterprises.
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SuiteWorld 2025 Day 1 & 2 - NetSuite Next sets a new pace for AI in business

Wed, 8th Oct 2025
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Oracle NetSuite unveils NetSuite Next at SuiteWorld 2025, embedding AI into its ERP suite for smarter, autonomous business workflows worldwide.
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How AI can help you cut staff churn in the contact centre in 2026

Mon, 22nd Sep 2025
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AI can help slash contact centre staff turnover in 2026 by boosting agent engagement, cutting routine tasks, and enhancing job satisfaction with smart tools.
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Customer Science launches AI tool to boost contact centre accuracy

Mon, 22nd Sep 2025
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Customer Science unveils Knowledge Quest, an AI tool enhancing Australian contact centres with real-time, accurate information to boost efficiency and satisfaction.
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Workday acquires Sana for USD $1.1 billion to boost AI at work

Wed, 17th Sep 2025
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Workday will acquire AI firm Sana for USD $1.1 billion to integrate AI tools enhancing employee experience and learning across its platform.
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Progress unveils Agentic RAG to make trustworthy AI accessible

Fri, 12th Sep 2025
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Progress Software launches Progress Agentic RAG, a SaaS platform making trustworthy generative AI accessible and easy to deploy for businesses of all sizes.
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Adobe launches Acrobat Studio with AI, PDF tools

Wed, 20th Aug 2025
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Adobe unveils Acrobat Studio, merging PDF tools, creative content, and AI to enhance productivity and collaboration for work and personal projects.
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NetDocuments unveils AI-powered DMS features for legal teams

Thu, 7th Aug 2025
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document management
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NetDocuments launches AI-powered features in its cloud DMS for legal teams, enhancing document editing, metadata profiling, and workflow automation within Microsoft Word.
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Litera enhances AI platform with new features & deeper CRM links

Tue, 5th Aug 2025
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document management
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Litera upgrades its AI platform Litera One with new features and deeper CRM links, enhancing legal workflow and boosting productivity for over 2,500 law firms.
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How private LLMs are delivering real business benefits

Wed, 30th Jul 2025
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Private Large Language Models offer businesses secure AI tools that boost productivity and safeguard data, transforming workflows without costly system changes.
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Exclusive: Why AI is putting content governance at the core of brand authority

Wed, 2nd Jul 2025
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Global consultancies like Deloitte are prioritising content governance as AI reshapes brand authority and digital content operations for large organisations.
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Elsevier unveils Embase AI to transform biomedical data research

Thu, 26th Jun 2025
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Elsevier launches Embase AI, a tool that halves biomedical data review time with natural language queries and transparent, up-to-date research summaries.
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AI: The future belongs to those who put the humans in the machine first

Tue, 17th Jun 2025
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AI in law is evolving to amplify human judgment, using curated data and reasoning to enhance legal advice, not just recall case law.
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Snowflake boosts AI with real-time licensed content access

Thu, 5th Jun 2025
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Snowflake launches Cortex Knowledge Extensions, enabling enterprises to enhance AI with real-time, licensed content from partners like Stack Overflow via its Marketplace.
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Responsive launches Agent Studio to automate RFP processes

Wed, 21st May 2025
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Responsive unveils Agent Studio, a no-code platform letting enterprise teams build custom AI agents to streamline compliance, risk, and RFP processes effectively.
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Thoughtworks helps carsales boost customer service with AI tools

Wed, 30th Apr 2025
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Thoughtworks has aided carsales in Australia to boost engineering and launch an AI-powered car recommendation tool, enhancing customer experience and delivery speed.
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Irrelevant data wastes hours daily as workplace AI falls short

Wed, 30th Apr 2025
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A report reveals 42% of workplace information accessed is irrelevant, causing staff frustration and a daily three-hour loss in productivity.
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Law firms advised to strengthen tech basics before embracing AI

Thu, 24th Apr 2025
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Legal professionals worldwide prioritise robust document management systems over AI, aiming to boost efficiency before adopting advanced legal technology, finds iManage report.
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Moveworks & Stack Overflow partner to enhance AI agents

Wed, 16th Apr 2025
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Moveworks has announced a strategic partnership with Stack Overflow, integrating Stack Overflow for Teams into its AI Agent Marketplace to enhance workplace collaboration.