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Opinion Stories - Page 201

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Opinion stories

Demystifying GPT solutions: to ChatGPT or not to ChatGPT?
Unified Communications

Demystifying GPT solutions: to ChatGPT or not to ChatGPT?

Ultimately, the future of contact centres will likely hinge on the successful integration of AI technologies like GPT.

By Rod Lester • 4 min read • Sun, 16th Jul 2023
Maximizing AI's potential through further training
Generative AI

Maximizing AI's potential through further training

Artificial Intelligence (AI) has revolutionized work and legislation. Upskilling is crucial to meet the demand for AI specialists.

By Chris Duffy • 5 min read • Sun, 16th Jul 2023
A contemporary technological solution for modern marketing
Customer Relationship Management

A contemporary technological solution for modern marketing

For marketers to stay on top of their game, they are increasingly embracing the technology of today to give them a creative or operational edge.

By Vrushali Prasade • 4 min read • Fri, 14th Jul 2023
Exploring generative AI: Balancing innovation and privacy
Generative AI

Exploring generative AI: Balancing innovation and privacy

As AI technology becomes increasingly prevalent, it is vital to examine the ethical ramifications and key responsibilities associated with its development.

By Matt Dunn • 8 min read • Fri, 14th Jul 2023
Best practices for enterprise application security in the cloud
Firewalls

Best practices for enterprise application security in the cloud

Cloud application security best practices require a comprehensive approach to secure not only the application but also the infrastructure it runs on.

By Simon Bray • 5 min read • Thu, 13th Jul 2023
How investing in data and software neutralizes climate change
Digital Transformation

How investing in data and software neutralizes climate change

Software plays a crucial role in supporting the transition to a sustainable future, from renewable energy to carbon market development and more.

By Albert Bielinko • 5 min read • Thu, 13th Jul 2023
Preventing invoice fraud with automated invoice processing
Data Protection

Preventing invoice fraud with automated invoice processing

By moving away from manual processes towards automated solutions, businesses can identify and prevent invoice fraud via greater transparency and accountability.

By Jonathan Beeby • 3 min read • Tue, 11th Jul 2023
Preparing businesses' digital trust for a post-quantum world
Data Protection

Preparing businesses' digital trust for a post-quantum world

Businesses must take steps today to ensure the integrity of their most important data before quantum decryption opens the door to all of today's secrets.

By Armando Dacal • 4 min read • Tue, 11th Jul 2023
Why you should work with ISO 27001-Certified tech vendors
Data Protection

Why you should work with ISO 27001-Certified tech vendors

In an increasingly interconnected world, organisations that prioritise information security can leverage this to gain a competitive edge.

By Dave Curtis • 3 min read • Tue, 11th Jul 2023
How Adversarial AI threatens your Machine Learning Models
Application Security

How Adversarial AI threatens your Machine Learning Models

The advent of Artificial Intelligence (AI) has brought about revolutionary changes, but also significant challenges in cybersecurity.

By Brendan Wilkinolls • 4 min read • Mon, 10th Jul 2023
Five critical controls against an industrial cyber attack
Internet of Things

Five critical controls against an industrial cyber attack

These industrial cyber attacks can have far more catastrophic consequences than a data breach, such as system failures, leakages or even explosions.

By Hayley Turner • 4 min read • Fri, 7th Jul 2023
How employers' digital experience moves potential new hires
Human Capital Management

How employers' digital experience moves potential new hires

It's critical that employers make a good first impression on potential hires. And in most cases, it means delivering a seamless and engaging digital experience.

By Joe Byrne • 5 min read • Fri, 7th Jul 2023
This call will be recorded for its business insights
Unified Communications

This call will be recorded for its business insights

The speed of artificial intelligence (AI) development - particularly generative AI - has caught most regulators and businesses around the world off guard.

By Peter Hughes • 5 min read • Thu, 6th Jul 2023

Stories from Other Regions

Opinion stories

Solving returns crisis: Harnessing tech for a fashionable future
eCommerce

Solving returns crisis: Harnessing tech for a fashionable future

The fashion industry grapples with the repercussions of high return rates, particularly in the realm of clothing purchases.

By Shingo Tsukamoto • 4 min read • Tue, 11th Jul 2023
Changing the way the MOD manages cyber resilience for the better
Data Protection

Changing the way the MOD manages cyber resilience for the better

With the increasing cyber threats that exist, our cyber security processes must be able to adapt accordingly, ensuring we are always ahead of our adversaries.

By Karen Dooley • 5 min read • Tue, 11th Jul 2023
Conversational AI's role in optimising debt collection
Unified Communications

Conversational AI's role in optimising debt collection

By leveraging conversational AI, companies across multiple sectors can automate various aspects of customer interactions.

By Joshua Kaiser • 3 min read • Mon, 10th Jul 2023
What has AI technology got to do with carbon footprint?
DataCentre infrastructure

What has AI technology got to do with carbon footprint?

Businesses have an almost impossible task to balance the need to stay competitive, remain solvent - if not profitable - and meet carbon reduction targets too.

By Rui Gomes • 4 min read • Mon, 10th Jul 2023