Outsourcing stories - Page 4
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
HCLTech to buy Singapore wealth consultancy Finergic
Wed, 28th Jan 2026
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digital transformation
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fintech
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it services
HCLTech moves to deepen its wealth management push with a deal to acquire Singapore-based consultancy Finergic, pending approval by 2026.
Defence renews Kinetic IT deal for ICT & base support
Wed, 28th Jan 2026
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uc
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digital transformation
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partner programmes
Australia's Defence Department renews Kinetic IT deal, expanding ICT service desk and switchboard support to a national base contact centre.
Legacy PKI leaves APAC exposed to outages, breaches
Thu, 22nd Jan 2026
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devops
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digital transformation
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encryption
Legacy PKI and manual certificate management leave APAC firms exposed to outages, cyber risks and compliance failures, CyberArk warns.
HCLTech to run AI-led IT services for Team Global Express
Wed, 21st Jan 2026
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firewalls
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hybrid cloud
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digital transformation
HCLTech wins Team Global Express deal to run consolidated IT and deploy AI-led automation across logistics operations in ANZ.
Tech Mahindra's multilingual AI honoured by WEF MINDS
Wed, 21st Jan 2026
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cx
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martech
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ai
Tech Mahindra's sovereign multilingual AI, handling millions of queries in Hindi, Bahasa and regional dialects, is honoured by WEF's MINDS.
Rimini Street touts Agentic AI ERP as upgrades stall
Wed, 21st Jan 2026
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data analytics
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digital transformation
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it automation
Rimini Street pitches Agentic AI ERP and Smart Path savings as CIOs delay costly Oracle and SAP upgrades amid rising budget pressure.
IBRS highlights Interactive's sovereign-first cloud focus
Wed, 21st Jan 2026
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data protection
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dr
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private cloud
IBRS spotlights Interactive's sovereign-first cloud strategy and hybrid services as Australian organisations rethink data residency and compliance.
Forrester tips cloud & generative AI to fuel IT boom
Tue, 20th Jan 2026
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manufacturing
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hybrid cloud
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digital transformation
Global IT services spending will rise 4.8% annually to 2029 as cloud infrastructure and generative AI reshape enterprise technology demand.
Coding jobs squeezed as AI reshapes developer roles
Tue, 20th Jan 2026
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devops
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digital transformation
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apm
AI is shrinking routine coding vacancies but boosting demand for developers who can design systems, integrate tools and think strategically.
Rimini Street honoured for agentic AI & client success
Fri, 16th Jan 2026
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storage
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data analytics
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digital transformation
Rimini Street secures multiple awards for agentic AI, customer service and leadership, as Hitachi Vantara client also earns industry honour.
Boroondara adopts Datacom Datascape for council revamp
Thu, 15th Jan 2026
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crm
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smart cities
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digital transformation
Boroondara selects Datacom Datascape to overhaul property, rates and permits systems, aiming for streamlined services and future AI automation.
Forrester warns on 2026 tech budgets amid AI shifts
Wed, 14th Jan 2026
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uc
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semiconductors
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data analytics
Forrester flags cooler optimism for 2026 tech budgets as leaders juggle AI-driven investment plans with rising geopolitical and cyber risks.
C-suite demands faster tech payback & AI-led growth
Tue, 13th Jan 2026
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digital transformation
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partner programmes
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rpa
Global C-suites demand faster tech payback, prioritising AI and automation as ERP upkeep drains IT time and talent constraints bite.
HCLTech to build AI-led IT for Magnum Ice Cream firm
Tue, 13th Jan 2026
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data analytics
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digital transformation
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cx
HCLTech will build AI-driven IT systems for Magnum Ice Cream as the dessert giant gears up to run independently from Unilever worldwide.
11:11 Systems buys Ntirety in VMware cloud partner push
Tue, 13th Jan 2026
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virtualisation
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dr
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private cloud
11:11 Systems snaps up Ntirety, bolstering its VMware-focused private cloud portfolio as Broadcom narrows its cloud partner ecosystem.
TGT Global names Thaddeus Susara to lead vendor push
Thu, 8th Jan 2026
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partner programmes
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it services
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outsourcing
TGT Global has promoted Thaddeus Susara to vice president of channel and strategic partnerships to spearhead a new vendor-focused push.
ANZ executives turn from ERP upgrades to agentic AI
Wed, 17th Dec 2025
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digital transformation
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partner programmes
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supply chain
ANZ executives are shifting spend from costly ERP upgrades to agentic AI and automation as talent shortages and ROI pressure intensify.
Australian CIOs brace for labour, cloud 'bill shock' by 2026
Mon, 15th Dec 2025
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saas
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virtualisation
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devops
Australian CIOs face 2026 'bill shock' as labour scrutiny intensifies and cloud-first strategies give way to cost-driven hybrid models.
Rimini Street, Tidewater expand global ERP & tax pact
Mon, 15th Dec 2025
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digital transformation
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partner programmes
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financial systems
Rimini Street expands its Tidewater deal into a global ERP and tax partnership, consolidating SAP platforms and boosting cost savings.
Service-based IT & agentic AI to reshape 2026 spend
Fri, 12th Dec 2025
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storage
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hybrid cloud
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data analytics
Service-first IT, agentic automation and real-time data platforms are set to dominate 2026 enterprise tech strategies and infrastructure spend.