Outsourcing stories - Page 5
The concept of the Division of Labour introduced by economics philosopher Adam Smith underpins the modern notion of outsourcing. This describes the allocation of specialist tasks to outside experts capable of doing the job better, while potentially reducing costs and allowing the contractor to focus on core business.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
IT services are often outsourced to Managed Services Providers, but anything from data entry to server management can be outsourced to the wide range of specialists available today.
National AI plan to turbocharge Australia's AI uptake
Fri, 12th Dec 2025
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storage
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hybrid cloud
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digital transformation
Australia's National AI plan is set to ignite a 2026 surge in AI adoption, data centre build-outs and subscription-led tech investment.
Australian firms exposed as vendor cyber risk grows
Thu, 11th Dec 2025
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supply chain
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risk & compliance
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cybersecurity
Australian organisations face mounting cyber risk as vendor networks outgrow weak third party controls, with 99% hit by supply chain breaches.
Exclusive: OutsourcedCISO's CEO warns of cybersecurity leadership gaps
Tue, 9th Dec 2025
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digital transformation
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martech
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physical security
Australian mid-sized firms warned they face rising cyber risk as a lack of senior security leadership leaves core threats unchecked.
Four things to consider when choosing a business process outsourcing partner in 2026
Wed, 3rd Dec 2025
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data analytics
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cx
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martech
In 2026, choosing a BPO partner means valuing AI adoption, orchestration skills, compliance and proven business benefits over just cost savings.
ConnectOS posts rapid growth & lands AFR Fast 100 spot again
Fri, 28th Nov 2025
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partner programmes
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e-commerce
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hybrid & remote work
ConnectOS ranks 37th on AFR Fast 100 for the fourth year, posting USD $66m revenue and 65% growth, expanding its offshore teams for Australian firms.
E-commerce businesses urged to treat payments as profit drivers
Wed, 26th Nov 2025
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cx
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martech
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partner programmes
E-commerce firms are urged to view payments as profit drivers, with C-suite support key to boosting revenue and enhancing customer experience, says Ecommpay.
Healthcare turns to managed security to guard patient records
Wed, 19th Nov 2025
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firewalls
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ransomware
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encryption
Healthcare providers increasingly adopt managed security services to protect patient records and maintain uninterrupted care amid rising cyber threats.
Managed security services help small firms combat rising cyber risks
Tue, 18th Nov 2025
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advanced persistent threat protection
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risk & compliance
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ai
Small firms, vulnerable to rising cyber threats, turn to managed security services like Borderless CS for affordable, expert protection and business continuity.
HR Crowd ranked 16th as demand grows for strategic HR tech
Tue, 18th Nov 2025
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uc
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digital transformation
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hcm
HR Crowd, a specialist HR tech consultancy, has swiftly grown to rank 16th on the AFR Fast Starters 2025, driven by demand for strategic HR solutions.
AI adoption in process safety rising but impact on incidents lags
Thu, 6th Nov 2025
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data analytics
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risk & compliance
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ai
AI adoption in process safety grows, but impact on reducing incidents lags as industries face ageing assets and skill shortages, says Sphera report.
Tech Mahindra unveils Orion Marketplace for enterprise agentic AI
Wed, 24th Sep 2025
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digital transformation
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it automation
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llms
Tech Mahindra launches TechM Orion Marketplace, a platform granting enterprises access to autonomous AI agents for smarter, scalable business automation.
Exclusive: Why automation & AI are now vital for Australian resilience
Thu, 21st Aug 2025
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digital transformation
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risk & compliance
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genai
Australian firms face rising IT outages and trust drops, making automation and AI vital for resilience ahead of APRA's CPS 230 compliance by July 2025.
SquadStack.ai unveils autonomous AI agent to boost sales at scale
Fri, 15th Aug 2025
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devops
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cx
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martech
SquadStack.ai has launched a voice-first autonomous AI agent to automate sales, doubling lead connectivity and cutting acquisition costs across various industries.
Suntory boosts wellness with Rimini-driven Comado app launch
Thu, 14th Aug 2025
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devops
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digital transformation
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apm
Suntory partners with Rimini Street to launch Comado, a gamified wellness app, delivered within four months with no extra costs, boosting digital health engagement.
The bouncer at the door: Protecting your network from within
Fri, 1st Aug 2025
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malware
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firewalls
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data protection
Outdated network hardware poses a hidden threat, turning your vital security 'bouncer' into a vulnerability that invites cyber-attacks and data breaches.
Qantas cyberattack raises concerns for 6 million customers
Thu, 3rd Jul 2025
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uc
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firewalls
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data protection
Qantas has revealed a cyberattack may have exposed personal data of up to 6 million customers, raising serious security concerns during peak travel.
Fresh expert analysis reveals deeper concerns after Qantas cyber attack
Wed, 2nd Jul 2025
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saas
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firewalls
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data protection
A cyber attack on Qantas highlights the rising threat from sophisticated hackers targeting top Australian brands and their data security.
APRA tightens the cyber screws: What's next for super funds and their partners?
Fri, 27th Jun 2025
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mfa
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advanced persistent threat protection
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risk & compliance
APRA demands super funds boost cyber security, mandating multi-factor authentication by August 2025 to protect member savings from rising cyber threats.
EY & SAP launch integrated finance service to drive growth
Mon, 12th May 2025
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uc
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data analytics
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digital transformation
EY and SAP have launched an Integrated Finance Managed Service using SAP's cloud to help businesses boost growth and streamline core finance functions.
How outsourcing and automation plug the cybersecurity skills gap
Thu, 8th May 2025
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advanced persistent threat protection
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ai
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cybersecurity
Australian and New Zealand firms tackle cybersecurity talent shortages by outsourcing and automating, bridging gaps while enhancing defences against evolving threats.