All stories - Page 439
8x8 release blends contact centre and unified comms solutions
Fri, 18th Mar 2022
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contact centre
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crm
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martech
8x8 Agent Workspace, a new contact centre experience, aims to improve efficiency and effectiveness for customer interactions.
NetApp and Cisco announce next evolution of FlexPod
Fri, 18th Mar 2022
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bi
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big data
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hybrid cloud
The new FlexPod XCS platform is designed to accelerate the delivery of modern applications and data in a hybrid cloud environment.
Study reveals the new standard for customer experience
Fri, 18th Mar 2022
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contact centre
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crm
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cx
According to the study, 81% of organisations believe being able to measure CX along key points of the customer journey is important to their business strategy.
Adobe empowers brands to succeed in the metaverse
Fri, 18th Mar 2022
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martech
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creative technologies
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vr
Adobe has announced a series of innovations, integrations and investments designed to position brands to succeed in the metaverse.
OCI releases new compute, networking and storage services
Fri, 18th Mar 2022
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cloud services
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storage
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network infrastructure
OCI is expanding with 11 new services and capabilities designed to enable customers to run their workloads faster and more securely at lower costs.
InEight announces latest construction software innovations
Fri, 18th Mar 2022
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big data
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bi
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data analytics
InEight has announced its next instalment of innovations, including automated EVM, real-time data and predictive scheduling.
Aussie fintech launches revenue solution for MSPs and ISVs
Fri, 18th Mar 2022
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fintech
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martech
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commerce systems
BidFin, an Australian-based fintech, has launched a recurring revenue funding solution for the Australian technology market.
Sydney consulting firm launches new social impact practice
Fri, 18th Mar 2022
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it in healthcare
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sustainable it
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social issues
HTANALYSTS has launched a consulting practice to deliver capabilities in social impact measurement, govt services, sustainability, aged care and disability.
Ransomware as a service explained: What is RaaS
Thu, 17th Mar 2022
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saas
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advanced persistent threat protection
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cybersecurity
Ransomware as a service (RaaS) poses a significant threat to cybersecurity. This article explains what RaaS is, how it works, and how to prevent attacks.
Artificial intelligence and reshaping business priorities for the environment
Thu, 17th Mar 2022
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sustainable it
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ai
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cloudera
APAC business decision makers are now putting increasing investment in environmental, social and corporate governance.
Juniper Networks makes enhancements to Apstra Software
Thu, 17th Mar 2022
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malware
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cloud services
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colocation
Enhancements to the Juniper Apstra platform will simplify the deployment, troubleshooting and operations of data center networks.
Only 22% of Australians trust AI implementation - study
Thu, 17th Mar 2022
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iot
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vr
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metaverse
The Accenture Technology Vision 2022 report found that 22% of Australian consumers and 35% globally trust how organisations are implementing AI.
Adobe unveils Real-Time Customer Data Platform improvements
Thu, 17th Mar 2022
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bi
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big data
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crm
Adobe has announced improvements to its CDP, which include a range of capabilities that will allow businesses to maximise the value of their customer data.
MongoDB announces significant expansion of AWS partnership
Thu, 17th Mar 2022
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bi
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big data
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cloud services
MongoDB expands strategic collaboration with AWS to simplify cloud adoption and advance customer migration to MongoDB Atlas on AWS.
Video: 10 Minute IT Jams - Introducing Varada
Thu, 17th Mar 2022
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bi
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big data
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data analytics
TechDay's 10 Minute IT Jams feature Ori Reshef, VP of products at Varada, discussing the company's data indexing solutions and global partnerships.
SentinelOne to acquire Attivo Networks, bringing identity to XDR
Thu, 17th Mar 2022
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ai
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cybersecurity
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identity
SentinelOne has agreed to acquire Attivo Networks to extend its AI-powered prevention, detection, and response capabilities to identity-based threats.
The cost of hiring new workers doubles to more than $23,000
Thu, 17th Mar 2022
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payroll systems
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hcm
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research
A study of more than 1,500 human resources professionals has revealed the cost to hire an employee has more than doubled in the past year.
Adobe expands Experience Platform with Segment Match
Thu, 17th Mar 2022
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big data
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bi
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martech
Adobe has revealed Segment Match, a new segment-sharing service for its Experience Platform, designed to power the data-sharing ecosystem.
Coles partners with Adobe for better workflow and commerce solutions
Thu, 17th Mar 2022
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bi
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big data
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data analytics
Australian shoppers will soon be able to benefit from personalised, connected omnichannel experiences thanks to a new partnership between Coles and Adobe.
Rate of data center market growth in APAC exceeds EMEA
Thu, 17th Mar 2022
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hyperscale
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colocation
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dc
Data center growth in the Asia Pacific market saw growth of 24% in 2021, according to a new report from DC Byte.
Adobe, BMW expand partnership to deliver personal digital experiences
Thu, 17th Mar 2022
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cartech
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martech
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partner programmes
The partnership will produce seamless online and offline experiences including customised vehicles, doorstop delivery and post-purchase services.
Adobe unveils new AI innovations for personalising experiences
Thu, 17th Mar 2022
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big data
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bi
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ml
The new capabilities were built upon hundreds of artificial intelligence and machine learning innovations, according to Adobe.
Customer expectations on brands in a post-pandemic world
Wed, 16th Mar 2022
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big data
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bi
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cx
Five key trends shaping the state of relationship marketing in the year ahead according to consumer preferences.
Lenovo announces new additions to Thinkpad portfolio
Wed, 16th Mar 2022
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cloud services
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endpoint protection
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wfh
In the latest addition to the Thinkpad portfolio, Lenovo has announced the X13 and X13 Yoga Gen 3, plus refreshed third-generation ThinkPad L series laptops.