Interactive stories
The MAXHUB range of audio and video products includes flat panels, LED video walls, and endpoints for unified communications.
8x8 enhances its eXperience Communications as a Service (XCaaS) platform with new features to boost productivity and customer satisfaction.
The research could pave the way for large-scale efficacy testing, clinical use and cost-effective delivery of intelligent individualised VR technology.
Enterprise collaboration environments are now powerhouses of efficiency designed to make business communication seamless and simple in today's busy environment.
At the time of writing, Teams has upwards of 250 million daily active users, all of whom are making the most of the benefits.
Enghouse Interactive explains the benefits of integrating call recording with Microsoft Teams for contact centres.
Pact's mission to become a more sustainable company led it to pursue an approach in which technology was interwoven into every piece of their global footprint.
Genesys integrates AI features into its Genesys Cloud CX platform, allowing businesses to automate and scale without IT support.
The University of South Australia finds overwhelming evidence in favour of using VR in the courtroom by putting jurors in the middle of a crime scene.
Cyber attackers will kill humans through operational technology by 2025, says Gartner. Lack of security controls in OT environments is a major concern.
Kaspersky has created a VR game where executives can work as information security specialists, giving them a better understanding of cybersecurity. .
Snowflake empowers businesses with new data cloud features, including Snowpark, Java UDFs, unstructured data capabilities, and more.
Adobe's Experience Platform has gained traction in various sectors, boasting over 17 trillion audience segment evaluations daily.
The acquisition enables Microsoft to capitalise on Nuance's 'decades' of experience in both enterprise artificial intelligence (AI) and healthcare.
Enghouse Interactive aims to be a leading provider of contact centre tech. We spoke to their APAC MD to find out more.
Today we're highlighting Enghouse Interactive, a company that strives to be one of the world's leading providers of contact centre technologies.
NZ-based Zeacom's software has become Enghouse's top-selling contact centre solution, with its Microsoft Teams contact centre offering at its heart.
Enghouse Interactive highlights the benefits of integrating contact centres with Microsoft Teams, including omni-channel routing and quality assurance.
According to NICE inContact, the AI models are able to help guide agents at the point-of-service, boosting customer satisfaction in real time.
The company knew that there would be interest amongst channel partners and end users, but it turned out to be much stronger than expected.
