Stories by Chris Smith

In a digitally driven environment, companies that fail to realise the need for ongoing transformation will fall behind competitors and face failure.

Disparate working environments have uncovered gaps in processes for many businesses that rely on good collaboration within their teams.

Transforming a business’s entire operations to ensure it remains compliant with regulations and legislations that can rapidly change can be complex.

For businesses to succeed in the future, they must consider automating their workflows to drive higher efficiency and boost overall productivity.

Staying connected in a virtual world requires strong communication and collaboration. Read on to discover how businesses can achieve this.

For many businesses, the quality of data is integral to achieving accurate profitable insights and informed decision-making.

Organisations often struggle to find important information among vast amounts of data. An information management platform can solve this problem.

Dysfunctional collaboration practices are risking project success and client relationships, warns Australian Institute of Project Management and KPMG.

Remote working has highlighted the need for digital transformation in organizations, offering stability, resilience, and flexibility for the future.

As organisations look to meet requirements around environmental, social and governance aspects, they see increased demands on their internal processes.

Automation of manual processes can streamline business operations, eliminate errors, and free up staff for growth activities.

Digital transformations driven by the pandemic have fundamentally changed how businesses operate. Effective information management is key.


With Gen Z set to comprise one-third of the Australian workforce by 2030, there is no mistake that their presence will impact the future of the workplace.

When businesses started turning paper-based documents into digital files, there were no hard-and-fast rules regarding where to store information.

The recent coronavirus pandemic has thrown a spotlight onto the need for effective risk management and planning.

ECM products should deliver digital transformation initiatives that enable a smarter way of working, writes M-Files partner manager for ANZ Chris Smith.

Channel firms will eventually lose market share by working with out-of-touch providers, and finding the right partner is not easy.

Clients’ expectations remain high during the engagement entire process, and companies must ensure each stage of the process is consistently positive.

Simplicity has emerged as a recurring theme when it comes to embracing intelligent information management cloud platforms.

Businesses must consider whether to retire legacy systems, or determine whether they can support the organisation’s broader digital transformation initiatives.