IT Brief Australia - Technology news for CIOs & IT decision-makers

Qualtrics stories - Page 6

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Qualtrics: Amp up experience management & retain customers

Wed, 26th Apr 2017
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Today you must craft your product and pricing long before your customers experience it and if your market is changing, you can't be the last to know.
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Qualtrics attributes rapid growth in JAPAC to market demand

Mon, 5th Dec 2016
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Qualtrics' JAPAC surge driven by soaring market demand, tripling its customer base amid rapid regional expansion and innovation.
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How do millennials perceive women in leadership?

Thu, 10th Nov 2016
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It's interesting to see that men who say both sexes aren't equally effective leaders are more than 3x more likely to say men make the better leaders.
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The six steps to discovering the X factors in the employee experience

Thu, 20th Oct 2016
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Collecting feedback from employees at every stage of their interaction with the business can show the employee experience.
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How to get your execs and staff to embrace customer-centric cultures

Mon, 29th Aug 2016
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Customer-centric cultures are the key to competitive advantage, revenue and great experiences, that's what Qualtrics has found.
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The key to success for financial services organisations

Wed, 17th Aug 2016
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banking
Research shows that Australian and New Zealand banks need to focus on customer experience and employee engagement for growth.
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Six tips for developing successful voice of customer programs

Mon, 15th Aug 2016
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Customer experience will be more important than price and product as key brand differentiators, according to a report by Walker Information.
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Employee engagement surveys crucial to organisational change

Wed, 6th Jul 2016
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Employee engagement surveys are one of the crucial drivers in delivering and enhancing employee engagement programs, according to Qualtrics.
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The best customer feedback channels - and how to pick them

Tue, 28th Jun 2016
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Choosing the right customer feedback channel is crucial for the success of Voice of Customer programmes, says Qualtrics.
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Aussie Govt should make better use of survey data

Tue, 28th Jun 2016
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The Government could do well to make better use of survey data from the public in order to gain a better understanding of people's needs and wants.
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Employee engagement the secret to business success

Fri, 3rd Jun 2016
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Investing in employee engagement is crucial for success, says survey by Qualtrics. Regular pulse surveys are key.
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Integrating customer experience + employee engagement programs crucial

Tue, 17th May 2016
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Blending employee and client feedback boosts satisfaction, Qualtrics reveals, urging companies to adopt a united approach for loyalty.
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How to get a slice of the millennial money pie

Fri, 22nd Apr 2016
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millennials
Industry experts predict millennial consumers will spend $200 billion a year by 2017. Here are five key strategies for marketing to this group.
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Business rushing CX programs, says Qualtrics

Tue, 19th Apr 2016
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Qualtrics warns businesses are hastily launching CX initiatives without strategic alignment for true customer-centric cultures.
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Qualtrics and iModerate partner to deliver more data insight

Thu, 14th Apr 2016
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Qualtrics has entered into a partnership with insights firm iModerate in a move the hopes to deliver better data insights to organisations.
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More organisations adopting 360-degree assessment reviews

Wed, 13th Apr 2016
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Preparing employees for 360-degree assessment is vital, says Qualtrics. It recommends six ways to do this effectively.
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Aussies in it for the money

Tue, 22nd Mar 2016
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A new survey has found salary as the top consideration for Australians when looking for work. Interestingly, Aussies are also the least productive.
Customer

Have you heard? Customer experience is where it's at

Tue, 22nd Mar 2016
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Companies must champion customer experience to prevail, says Qualtrics MD Bill McMurray, outlining a vital six-step strategy for success.
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Data analytics, mobility and cloud accelerating business decisions

Wed, 2nd Mar 2016
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The evolution of mobility, data analytics and cloud computing is revolutionizing market research, says Qualtrics.
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How do tech CEOs really view gender diversity?

Fri, 26th Feb 2016
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Study sheds light on tech CEOs' struggle to diversify boardrooms, despite recognising its value for company performance.